Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

August 21, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy North Clermont. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy North Clermont as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy North Clermont, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy North Clermont
1315 E. Highway 50
Clermont, Florida 34711
(352) 241-9466
https://www.tuffynorthclermont.com/

More articles from Tuffy North Clermont Hwy 50

Tacky or Techie? The Tachometer.

February 16, 2025

There's a gauge that many vehicles have that says RPM on it. And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to know about. It's called a tachometer, and that "RPM" label means it is measuring how many revolutions... More

Keeping Yourself in Suspension (Control Arm Assembly Replacement)

February 9, 2025

When you are pointing your vehicle straight down the street, it should go straight. Thats pretty straightforward, right? Sometimes, though, you may notice you have to keep adjusting the steering wheel to keep going straight. While that could be caused by many different issues, one possibility i... More

Winter Watch List (Winter Maintenance Items)

February 2, 2025

Don't love winter weather? Here's a list of four things you need to keep a watch on during the winter months. Let's start with coolant levels. Coolant is as important in cold weather as it is in hot weather. Think of the term "anti-freeze." Your coolant needs to be adjusted for climate and temp... More